DPWH-ARMM on its way to get ISO certification PDF Print E-mail
Friday, 07 August 2015 11:44


Two of the offices of the Autonomous Region in Muslim Mindanao (ARMM) are currently working for an ISO certification, the Office of the Regional Governor and DPWH-ARMM.

DPWH-ARMM Secretary Don Mustapha Loong said that DPWH-ARMM has launched last August 4, 2015 the Department’s program to get an ISO 9001: 2008 Certification for Quality Management Systems.

In the next few days Mr. Ronald Ocampo of the Development Academy of the Philippines will interview officials from the Office of the Secretary and all its sections on the systems and process of Quality Management so that gaps can be identified and affirmative action can be made.

The move towards ISO accreditation is part of the reform agenda of ARMM Governor Mujiv Hataman. The Office of the Governor is now undergoing ISO accreditation review. An ISO accreditation will require the agency to implement a quality management system that will then ensure that they follow processes and systems that makes products and services of quality.

Secretary Don Loong on the other hand, believes that the ISO process will transform DPWH ARMM into a more effective agency that is responsive to the needs of the stakeholders, in this case the people and the partners with the help of the Development Academy of the Philippines (DAP) in utilizing the internationally accepted quality management standards will improve all the systems of DPWH-ARMM.

According to Loong “it is a good vehicle to change for better, if an organization is crawling or walking, with the ISO Quality Management Systems compliant, the organization can run or even fly.”

“This will mean better quality of service, better quality of roads, bridges, ports, water systems, flood control works, shore protection works and Infrastructure in general for the public, the Bangsamoro people and the Filipino people in general,” he said.

Some of the key aspects of ISO are Documentation – All the written procedures, the quality manuals, work instructions that are there to control the process of the Office; Management Commitment – Management Commitment in terms of resources, training and facilities such that everybody is involved; Training – Right people doing the right job and with the right skills to undertake the work, Responsibility, Authority and Communication; and Measurement and Analysis.