Zamboangueños prefer to stay in Zambo: Report PDF Print E-mail
Monday, 19 October 2015 11:38


Zamboangueños choose to stay in Zamboanga.

This was the result of the Citizen Satisfaction Report presented to the local government of Zamboanga during the Citizen Satisfaction Index System (CSIS) Utilization Conference Friday, October 16.

According to the report, 82.67% of the 150 respondents said they will choose to stay in Zamboanga City in the next five years, citing livelihood (27%), birthplace (25%), state of the environment (23%), peace and order (11%), and familial ties (5%) as the main reasons behind their decision to stay.

The CSIS a set of data tools designed to collect and generate relevant citizens’ feedback on local governments’ service delivery performance and on the citizens’ general satisfaction.

It aims to gather citizens’ perspectives or views on the reach and quality of basic public services, and to provide an information handle for citizens and the civil society to allow an informed engagement in the workings of a local government.

Based on the report, which was spearheaded by the Department of the Interior and the Local Government (DILG) and the Ateneo de Zamboanga University (ADZU), the City also rated high in areas of health and social welfare, education and environment management, and fair in terms of public awareness regarding the services offered by the local government.

The report, however, pressed the local government to improve tourism and agricultural services as well as improving governance and services which respondents deem important.

“The City Government of Zamboanga must increase information dissemination efforts and think of effective ways to increase the respondents’ awareness on the services provided,” the report emphasized.

The report also recommended the need to address perception of corruption through consultation with stakeholders and improvement of services. — Jasmine Mohammadsali