Lamitan City launches Citizen’s Charter PDF Print E-mail
Saturday, 20 August 2011 17:49

The city government of Lamitan unveiled to the public Thursday its Citizen’s Charter at the city hall, which outlines local government’s frontline services and procedures to better serve the public.

City Information Officer Felipe Fernando disclosed that the creation of the Citizen’s Charter was highlighted during a simple ceremony, which showcased the local government’s frontline services, along with the performance pledge and the mission and vision of the local government.

Present during the launching were Civil Service Commission-ARMM Acting Director Cleofe Gilayo, DILG City Local Government Officer Ummicalsum M. Sali, and the office caretaker of the Civil Service Field office-ARMM for Basilan Roger V. Gumandao.   

On behalf of Mayor Roderick Furigay, who was on official trip, Councilor Joaquin Puri Jr. delivered his message.
Meanwhile, in her remarks to the city’s charter, CLGO Sali gave emphasis on public access and accountability of the office personnel.

Director Gilayo further conducted an orientation on ARTA (Anti-Red Tape Act) during the program to level off the understanding between the client and the frontline personnel.

The Department of Interior and Local Government has issued Memorandum Circular No. 2008-164, dated November 4, 2008 to strictly adhere to Republic Act 9485, otherwise known as the Anti-Red Tape Act of 2007.

The creation of a Citizen’s Charter for every government agency and local government unit is one government effort that would eliminate bureaucratic red tape, avert graft and corruption practices and to improve the efficiency of delivery of government frontline services.

In his closing remarks, City Administrator Danilo V. Alvaro said that “Lamitan has been recommended for excellence rating during the visit of the regional director of the DILG weeks ago.”

He also warned some of the employees who were already “eaten by the [bad] system” before and are still currently working with the city government should begin correcting themselves.

Alvaro cited his experience working in a private company, saying that they have a “perfect anti-red tape system with only two or three signatories and still the company runs very well”.

The unveiling ceremony was headed by Hon. Joaquin P. Puri, Jr. and assisted by Director Cleofe M. Gilayo and Ummicalsum Sali. They were joined in by other city councilors present, namely: Jessica Flores, Clarito San Juan, Ajid Omar Dalawis and Donel M. Ramos, including the different department heads of Lamitan City. — PIA