Beng asks DFA to review passport queuing system Print
Friday, 20 July 2018 16:29

Mayor Beng Climaco has requested the Department of Foreign Affairs to review the queuing system adopted by the agency and the countenance of walk-in application in Consular offices particularly in favor of overseas Filipino workers or applicants who wish to work abroad.

The mayor formally wrote DFA Secretary Allan Peter Cayetano recently citing numerous complaints and feedbacks from the public regarding the online passport application and appointment system implemented by the department.

Climaco said the volume of applications received by the DFA is increasing every day, thus, a review of the queuing system is very crucial.

As this developed, the DFA through Assistant Secretary Frank Cimafranca in a letter to the mayor acknowledged receipt of the mayor’s request and assured that the department “is continuously working towards improving its services to the public, especially the OFWs.”

Cimafranca said passport applicants with existing employment contract (returning OFWs) or renewing their employment contract abroad (Balik-Manggagawa) “may avail of the Department’s OFW courtesy/special lane privileges without need of appointment,” provided the applicants can provide proofs of overseas employment.

The department has also expanded its courtesy accommodation in favor of first-time OFWs, according to Cimafranca adding that “there are still regular passport appointment slots available for 2018.”

The DFA official said appointment slots for July to December 2018 may be availed by accessing the agency website at https://www.passport.gov.ph. Appointment slots are being opened at past 12noon and 9pm, Mondays to Saturdays, except on holidays. (Sheila Covarrubias/PR)