‘Getting to know you tourists’ seminar held PDF Print E-mail
Friday, 22 November 2013 14:04

The Department of Tourism-9 conducted yesterday a seminar dubbed as “Getting To Know Your Tourists” at the Hacienda de Palmeras in Sta. Maria.

DOT-9 Director Mary June Bugante said the participants to the seminar are personnel from frontline agencies serving in gateways to  tourists like the Philippine Coast Guard, Civil Aviation Authority of the Philippines, Bureau of Immigration and Deportation, Bureau of Customs,  Philippine National Police Aviation Security Group, Office of Transportation Security of the Department of Transportation and Communication, DOT regional and city offices.

Marilou G. Silorio, Senior Tourism Operation Officer and  Planning Head, lectured the participants on the overview of the Philippine tourism, trends of tourism and tourism statistics in the country.

Raymund Glen Agustin,  Market Development Group of DOT Manila,  lectured on Tourist Behavior Pattern and Tourist Market Profile.

Ms. Sitti Rubaina D. Lutian, Alien  Control Officer of BID 9, lectured on Visa Policies and Ms. Ma. Gina Garcia lectured on Values Fromation and Customers Service.

Meanwhile, Bugante disclosed that after the three-week crisis brought about by the MNLF attack in Zamboanga City on September 9,  tourists are coming back to the city . This was observed since the celebration of the Zamboanga Hermosa Festival (Fiesta Pilar).

“Tourists are now aware and are not afraid to go or visit an area where there is trouble,” Bugante said.- Allen Abastillas